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​Frequently Asked Questions...


What ingredients are in Puppy Nums all natural treats?

We use only the highest quality, organic, all natural ingredients in all of our pet treats. We source our ingredients locally, whenever possible. All Puppy Nums chew products are sourced from only USDA inspected farms and animals. Each product lists the full ingredients in the product description, as well as on each package. 


Can Puppy Nums products be shipped?

Absolutely! All of our products can be shipped anywhere. We carefully prepare and package each order to ensure it arrives safely and as quickly as possible. Shipping options are shown on the order confirmation page. FREE shipping available on qualifying orders. Please see order confirmation page for more information.


Does Puppy Nums offer curbside pickup or local delivery?

We sure do! You can place your order online and schedule a convenient pickup time from our location on the Saint Petersburg Pier. Pier pickup is available every Friday through Sunday 10 am - 6 pm. You may also order online and schedule a convenient local home delivery, which is available every Monday through Thursday from 10 am - 6 pm. Certain restrictions apply. Please see order confirmation page for details.


Does Puppy Nums offer a monthly subscription plan?

You bet we do! We call our monthly subscription plan the NUMS CLUB. You can see details of the plan by visiting the NUMS CLUB page. When you sign up, you will also receive a FREE box, our treat! You may cancel at any time, and there are no contracts. 


What is the return and exchange policy?

Due to the nature of our pet treat products, we are unable to accept returns of treats, however if you are unhappy with our treats for any reason, please send us an email and we will do everything we can to make it right. Puppy Nums pet clothing and accessories can, however, be returned for a refund or exchange. Please send us an email with your concerns and we are happy to provide you with an acceptable exchange or refund. 


I want to sell Puppy Nums treats and products. Does Puppy Nums wholesale?

Sure do! We are very proud of our products and always get excited about a new partnership opportunity. We are happy to discuss options with you. We have programs in place to provide full support and marketing for your new venture. Please send us an email if you would like to discuss wholesale purchasing or re-sell opportunities.